What To Expect During Your In-Home Shutter Consultation

Antonio Meza

As you begin the window treatment buying process, some companies, like Sunburst, send out a rep for an in-home consultation. By bringing samples to you, we can present how various window coverings would work in your room. You’ll find how easy it is to pick the perfect treatments when you leave the artificial surroundings of a showroom.

But what happens during an in-home consultation? And how will meeting a representative in your home help you better choose the perfect window treatment? Some companies may have different procedures for their in-home consultation, but here is what you will get during your Sunburst visit.

Stepping Through A Typical In-Home Shutters Consultation

People looking at samples of window treatments.

Start by making an appointment by contacting your local representative. If you already can picture the perfect coverings for you window, like our Polywood® plantation shutter, then we will make a special note to show you some options for your preferred product. We will also offer additional treatments, so you can be sure that your windows match your vision.

After we come to your house, we’ll sit down and discuss what you need in a window treatment. We’ll spefically ask about your lighting, privacy, and energy efficiency ideas, and we’ll discuss hard-to-reach or specialty-shaped windows. Your consultant will also inquire about how the room is used and what aesthetic you are trying to attain. The final target is to imagine what your windows will ultimately look like with the coverings installed.

That may require going through different window treatments and contrast each style against each other. Most customers need to explore a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or finding the perfect stain to coordinate with the room. We’ll also find all the options available for the shutter, shade, or blind, like available colors, louver sizes, or hidden tilt-rods.

Once you make your pick, we’ll get percise measurements of your windows. We usually measure the windows in every room in your home—even if you only plan to buy window treatments for some of your windows. We get multiple measurements because a lot of our clients want to order future shutters or blinds without another consultation. Before we leave, we will guide you through a detailed, written quote, so there are no hidden costs on your invoice.

Alt text: Sunburst Shutters van in customer's driveway. 

Red Flags For A Poor In-Home Shutter Consultation

While we are convinced that Sunburst will carry out compentent in-home consultation, there are some red flags you should never witness from any window treatment company. It should go without saying, the quality of the consultation mirrors the quality of the window treatments.

Above all else, your rep should be careful and professional. The rep should show up when promised, with all samples requested, and offer to cover their shoes with shoe booties. Your rep should always give you product and company literature and pricing details.

When it comes to price, you should be given a complete written quote. Don’t accept a guesstimate, jotted down on a blank page or the back of a business card. And never accept a quote before they take any window measurements. You need to be able to follow how much you should pay and why. If a quote ever seems unbelievable, simply ask for references and search for the store’s online reviews.

Find The Perfect Window Treatments During Your Sunburst In-Home Consultation

At Sunburst, we pride ourselves on matching your windows with a quality window treatment. Our representatives are always courteous, professional, and knowledgeable. And we will always provide an intemized price and product brochures. Just contact us at 210-876-0377 to schedule your in-home consultation.